DHS Eugene

Eugene, OR - 97408
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DHS Eugene

Location

2885 Chad Drive
Eugene, OR - 97408

Contact Info
Phone: (541) 686-7878
Facebook page
Official Website

The Department of Human Services is Oregon's main agency for helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice and preserve dignity, especially for those who are least able to help themselves.


DHS self-sufficiency and child welfare offices offer help with:

Food benefits (SNAP)

Cash for families (TANF)

Child care assistance

Adoption

Foster care and parenting

Child abuse and neglect


Office Hours
  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday closed
  • Sunday closed

Reviews

2019-11-05 17:19:57

I have called repeatedly and left messages trying to reach an actual person much less my worker. I know it is a woman named Mikie but have yet to reach her directly. My first messages were concerning my child care benefits and food benefits continuing after turning in the interim change report at the end of the month after never receiving notice that I needed to turn it in before the 10th of October as well as wondering why the registration fees for daycare were not paid when I was assured they would be back in September. When I originally called to check I accidentally called the west 11th office, left a message, and got a call back within a hour informing me of my mistake. They transferred me to Chad drive office where I left an identical message. I never heard back from anyone last week. This week I left another message on Monday. My food benefits loaded as of today, Tuesday but I still have yet to hear from anyone directly concerning child care or the registration fee. Every time I call I hit zero because I don’t know my workers last name for the staff directory nor her extension, I leave a message and never hear from anyone. I am going to lose my child care if I cannot figure out the registration fee that was assured to be covered back in the beginning of September.

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