Fulton NW County DFCS Office

Atlanta, GA - 30318

Fulton NW County DFCS Office Contact Info

Find the latest and most accurate information on Fulton NW County DFCS Office

Address

1249 Donald Lee Hollowell Parkway
Atlanta, GA - 30318

Hours

  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday closed
  • Sunday closed

Phone

(404) 206-5300

Frequently Asked Questions

Are appointments required? 1 responses

User Answers

Yes Answered Jun 16, 2021

What documents do I need to present?

Information on Services

Areas Served: Region 14: Atlanta


The Georgia Division of Family and Children Services (DFCS)

Investigates reports of child abuse

Finds foster and adoptive homes for abused or neglected children

Helps out-of-work parents get back on their feet

Provides multiple support services and programs to help families in need

Issues: SNAP, Medicaid, TANF and child care assistance to low-income families

Reviews

2021-03-16 16:33:37

I am trying to get my food stamps my case was transfer for Detroit Michigan and they were not on my card.

2021-02-15 13:25:16

I am trying to find someone to tell me about my case I put the paper in the Dropbox and now my case is closed and I put the 196 from the Dropbox and my case is closed for three months and now I can't do my case and I cannot do my case on the gateway no more can't get no one on the phone to call me back on the phone so do I call me back

2020-12-08 10:36:50

I am trying to get my food stamps reinstated

2020-04-10 12:08:41

I applied for food stamps 3/23/2020 due to me being out of work for COVID-19 symptoms and related issues. Received call for interview on 3/30/2020. My interview letter came on 4/1/2020 after interview date. I was unable to answer my phone when I was called. I have tried calling back for 2 weeks and left numerous messages with no results. I have tried calling the interview number to set up another interview the inbox is always full. Customer service has been great letting me know I have till 4/23/2020 to set up another interview. Luckily I was able to leave a message last week to set up an interview. We will see if someone calls me back or a letter is sent. I have zero money which I thought would have made me eligible for emergency food stamps. I understand DFCS is seeing high demands due to the unforeseen circumstances that the whole world is going through. I’m waiting patently but I better not get a letter that my application was denied due to not making another interview date when I have tried calling everyday and left a message every other day. Thank you for your time and stay safe. God Bless

2019-11-19 11:43:52

I BEEN TRYING TO CONTACT MY CASEWORKER AT THIS OFFICE FOR WEEKS ,I LEFT MESSAGES,EMAILS,FOR MY WORKER ,HER SUPERVISOR,& HER SUPERVISOR,NO ONE WILL NOT RETURN MY PHONE CALL,MY TANF CASE WAS SCREWED UP LAST MONTH AT FAIRBURN ROAD BY MY CASEWORKER IN WHICH SHE HAD TO SEND TO THE HELP DESK,AND AFTER THAT SOME HOW MY FOOD STAMPS WENT DOWN FOR NO APPARENT REASON,MY CIRCUMSTANCES STILL THE SAME,NOTHING CHANGE AT ALL ,MY TANF WORKER FORGOT TO GIVE ME MY GRG CHECK AND COULDNT FIGURE OUT HOW TO DO IT AND WHEN IT WAS DONE MANUALLY,MY WHOLE SITUATION CHANGED.

2019-09-24 10:05:40

I called several times about my foodstamps an medicaid turn in all documents no result.

2019-07-24 09:03:46

I HAVE HAD BAD EXPERIENCES AT THIS OFFICE SINCE I GOT CUSTODY OF MY GRANDKIDS,I KEEP WRITING AND CALLING MY CASEWORKER WILL NOT RETURN MY PHONE CALL SCHOOL IS ABOUT TO START BACK AND THEY MEDICAID STILL ISNT ACTIVE IVE BEEN IN THE OFFICE,THEY GAVE ME WRONG INFORMATION THE PERSON I BEEN CALLING SINCE MAY 2019 WaS NOT MY CASEWORKER,STILL DONT KNOW EXACTLY WHO IS MY WORKER .I BEEN LEAVING MESSAGES,I UPLOADED SEVERAL DOCUMENTS IN MAY AND JULY AND YESTERDAY STILL NO NEW UPDATED INFORMATION BUT THEY DID TAKE MY STAMPS DOWN BUT LOOKED OVER IM NOW PAYING 899.00 FOR RENT AND HAVE SEVERAL BILLS,THIS IS JUST RIDICULOUS,I NEED HELP NOW

2019-07-15 13:12:21

Hello,Yes I visited the office ,First thing I notice security Very unprofessional no Good Morning!Just the Line Start 👈 Over Here.And When I got to the window,They COULDNT find my Medicaid case for my grandkids ,I applied twice online back in May 2019,Still isn’t active, IT was cut off for no reason School about to start ,I came in to See Mrs BARNES ,But they said she had to July 28,2019 to finish my case,I been calling and calling since May ,leaving messages ,No answer and mailbox full,I also did a change of address and reported very important changes,My information still isn’t updated,I DONT KNOW WHAT ELSE LEFT TO DO ,I Got to many grandkids to keep running up there somebody please help

2019-07-11 13:51:21

My father food stamp and Medicaid QB benefits was supposed to be renewed last month. I filled out application online 6/11/19 and submitted. The application was never processed.

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