DCF, Holyoke

Holyoke, MA - 01040

DCF, Holyoke Contact Info

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Address

261 High Street
Holyoke, MA - 01040

Hours

  • Monday 8:45 am - 5:00 pm
  • Tuesday 8:45 am - 5:00 pm
  • Wednesday 8:45 am - 5:00 pm
  • Thursday 8:45 am - 5:00 pm
  • Friday 8:45 am - 5:00 pm

Phone

(413) 493-2600

Frequently Asked Questions

Are appointments required? 1 responses

User Answers

Yes Answered Jun 16, 2021

What documents do I need to present?
Is there parking?
How do I file an anonymous report?
How to file a complaint on a caseworker?
How to report fraud?

Information on Services

The Department of Children and Families (DCF) is committed to protecting children from abuse and neglect, and in partnership with families and communities, to ensure that children are able to grow and thrive in a safe and nurturing environment.

Reviews

2020-12-24 09:34:34

Hello, I am reaching out to talk to a manager or supervisor about my social worker . She never shows up for Scheduled appointments. I think she only showed up once out of the five we were supposed to have . Also, I recently had an appointment with my doctor and was informed that my social worker Called . She told the doctor false information that has absolutely nothing to do with my children or my case . She told my doctor About a criminal Court case that is still going on - Then told my doctor not to Tell me she told Her about that ? That is extremely unprofessional To gossip like this- and she had no right to call my doctor and give her false information . she never has even asked me about this court case . She assumed I stole a credit card and told my doctor that. That is not at all what happened.. my Identity was stolen, someone opened a checking account in my name and tried to cash a fake check through mobile deposit. I would like to discuss this further because she also has been telling other people I know information about me.

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