Watauga County Department of Social Services

Boone, NC - 28607

Watauga County Department of Social Services

Contact Info

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132 Poplar Grove Connector Suite C
Boone, NC - 28607


  • Monday 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm


(828) 265-8100

Frequently Asked Questions

Are appointments required? 1 responses

User Answers

Yes Answered Jun 16, 2021

What documents do I need to present?

Information on Services

The Watauga County Department of Social Services is located in Boone in the Watauga County Human Services Building at 132 Poplar Grove Connector. Normal business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. The Department of Social Services is dedicated to helping those citizens in need to meet basic financial and social needs; to providing a safety net for children, the disabled, the elderly, and the poor; to maintaining the integrity of families; and to helping individuals become self-sufficient. The Department of Social Services works with the State Department of Human Resources to license and monitor institutions such as family care, rest homes or homes for the developmentally disabled which provide care for the aged and disabled. In addition, the department provides referral services to individuals who need placement in institutional care. (Nursing homes and Intermediate Care Facilities (ICF) are licensed independently by the state.)

Services Provided:

 Protective Services to Children

 Protective Services to Disabled Adults

 Adoption Services

 The Foster Home Program

 Other services include homemaker services, purchase of day care for eligible children, interstate placement of children (foster care, adoption, or runaways), work release (investigation of family needs), services to adults (including placement in rest homes or nursing homes), maternity home services for women with problem pregnancies, issuance of work permits for minors, and certification for eye care.

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