Office of Children and Family Services Dutchess

Information on Services

To meet the needs of the County's vulnerable population, as provided by social services law, in a courteous, fair and efficient manner with the aim of restoring each beneficiary to maximum independence.

Goals and Objectives:
Provide assistance to eligible individuals and families while assisting clients to achieve their full potential.
Conduct thorough eligibility investigations;
Apply rules, regulations and local policies objectively, consistently and uniformly;
Provide clients with all of the benefits to which they are entitled;
Work cooperatively as divisions to meet the separate needs of clients while preserving the integrity of each individual;
Maintain professionalism in all contacts.
Develop and make available to families and individuals services that will strengthen the family unit, encourage stability in living arrangements, and provide for specialized care.
Provide protective services to children and adults at risk.
Provide adequate information to the general public regarding our programs and services and maintain adequate knowledge of community services to act as a referral source.

Business Hours:
8:30 am - 5:00 pm Monday, Tuesday, Thursday, Friday at 60 Market Street, Poughkeepsie.

*Applications, emergencies, and paperwork drop-off will be accepted on Wednesdays starting at 9am but workers in Temporary Assistance, Medicaid, SNAP/Food Stamps, and HEAP will be unavailable.

Reviews

2020-07-03 10:56:37

A nightmare of non communication, lost personal documents and constant dis continuances. Every holiday, every hours-long wait in lobby-- broke me. I hope to never be beholden to such proactive patronization and abuse of authority as a shield for. Apathetic negligence again. Just. Heartless.