Frequently Asked Questions
Information on Services
The Texas Department of Family and Protective Services (DFPS) protects children and adults who are elderly or have disabilities and regulates child care. The Texas Department of Family and Protective Services (DFPS) works with communities to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation. It also works to protect the health and safety of children in daycare, as well as foster care and other types of 24-hour care.
DFPS has five major programs that do this important work:
Adult Protective Services
Protects the elderly and people with disabilities from abuse, neglect, and exploitation through investigations and services.
Child Protective Services
Protects children from abuse and neglect through investigations, services, foster care, and adoption.
Child Care Licensing
Regulates daycare, foster care, adoption agencies, residential treatment centers, before- and after-school programs, and maternity homes.
Takes reports of abuse, neglect, and exploitation from across the state through its Texas Abuse Hotline (1-800-252-5400) and through the website TxAbuseHotline.orgExternal Link 24-hours a day, every day of the year.
Prevention and Early Intervention
Manages community-based programs that prevent juvenile delinquency and child abuse and neglect.